Complaints & Reports

A System for Handling Complaints and Enhancing Service Efficiency

Complaints and Reports is a system that allows you to submit a complaint or report when you notice an issue or deficiency in a government service or procedure. This service helps government entities address observations and continuously improve services based on beneficiaries’ feedback.

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This information is requested for national analytical purposes to improve the unified national platform and to verify the gender satisfaction/dissatisfaction ratio.

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Date of last update of page content: 22/09/2026at the hour 11:48 Saudi Arabia time